KPIs are clear goals and metrics that allow managers to easily assess if team members are delivering on their commitment. If KPIs are so telling why only encourage managers to use them, why not encourage staff members to use them as well, and on a regular basis?
How can team members benefit from KPIs? 1) KPIs should be updated on a regular basis, as what was true yesterday is not necessarily true today. Thus encouraging team members to review their KPIs, will ensure that the KPIs will be up-to-date, as team members will continuously update them. 2) Encouraging team members to use their KPIs will ensure that they are always growing. Since by continuously monitoring their KPIs they will know what is expected of them, and they will (hopefully) attempt to surpass the expectations on a daily basis. 3) Encouraging team members to review their KPIs will keep the team members self aware, as they will aways know where they stand as it relates to what they are being asked to deliver. Remember, KPIs are a great tool to keep ourselves honest. Comments are closed.
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AuthorBaruch Hecht is a management consultant, experienced COO, the founder of Management Shop, and an avid reader of business literature. Archives
December 2019
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