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Turning Staff Members into Teachers

10/31/2017

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When new staff members are hired, the best person to train them is the last person that just got hired. Managers may wonder, and even question if someone who just got hired is the right person to do the training. However, the answer is absolutely yes and here are a couple of reasons why this is so: 

1) The best way to learn something and be comfortable with it, is by being in a position to teach it to someone else. As, in order to teach something to someone, the person teaching must fully grasp the idea. Thus, having the new person teach ensures that they will fully grasp the work so that they can teach it. 
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2) The best questions are always the most innocent and unbiased ones. When a new staff member is teaching the new hire, being that they are both newer to the team, the questions being asked from the new hire will be innocent and the answers coming from the teacher will be unbiased as they are too new to have biased opinions. 

3) By having new staff members learn from one another, they test the processes and procedures that are in place, provide suggestions for improvements and ensure that the team grows and becomes stronger. 

Leveraging the newest staff member to teach, is a game changer for managers.
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    Baruch Hecht is a management consultant, experienced COO, the founder of Management Shop, and an avid reader of business literature. 

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