Managers may feel reluctant to embrace the idea of a virtual workforce, as they think that overseeing and managing team members is too ambiguous on a virtual workforce. There is a bigger question at hand, and that is how to measure the work of team members. Work productivity cannot simply be measured by hours in the office, as that does not represent work done. The question then becomes: how should managers best measure team members to ensure that they are getting their work done? There are some managers who think that just measuring the output, or the work done is enough, as at the end of the day, what managers should care about is what has gotten done. That philosophy can be starting point but can it be and is it sufficient to just measure team members by output, work done. What is the role of team members in organizations? Are team members just there to get work done, or is there more that is required of them besides the work they get done?
To be continued...