Over the years we have collected and perfected the advice that we have given to our clients. We've come up with management guidelines that, we believe, if followed will enable an organization to be efficient. For the next couple of weeks we will post one rule each day, and we'll provide a brief explanation of the rule. We hope you enjoy them, and we look forward to your comments.
Every team member should have a role description, clear objectives and key results.
It is difficult to hold a team member accountable if neither the team member nor the manager is clear on what the team member is accountable for. Additionally, when a team member is not clear as to what they are accountable for, they become frustrated and are not effective. Thus, rule number one dictates that before a team member accepts their role, they should be given a role description and the opportunity to ask their manager questions about the role in order to fully understand their accountabilities. Once a team member understands their accountabilities, together with their manager they should develop the team member's objectives and key results. Each quarter the team member and their manager should review the objectives and key results. During the quarterly meetings, the objective and keys results should be updated to reflect any new realities of the role.
What rules have you implemented in your organizations? Comment below and share your rules for managing an efficient organization.