One of the main skill sets managers must have is the ability to listen. At times, managers may feel compelled to give suggestions to staff members without listening to what staff members have to say. Even if the suggestions are good, if the manager does not take time to first listen to staff members, the staff member will feel ignored and the suggestions may not be heeded. Additionally, managers may have good suggestions, but the suggestions may need some tweaking in order for it to be implemented.
Here are so tips:
By following this method, managers ensure that staff members are heard and consulted with, and thus empowered. Once the plan is created and implemented, staff members feel like they were part of the solution.