We talk a lot about how managers need to create objectives and coach their team members. But what tools do managers have at their disposal when coaching their team members? What can managers do to ensure that the objectives get done?
There are two main reasons why team members fail to achieve their objectives once they fully comprehend and have accepted the objectives:
1. Lack of motivation
2. Lack of skill sets
Either they lack the motivation and willingness to get the objectives done. Or they lack the skill sets and the knowhow of how to get the objectives done.
Managers need to understand what motivates their team members and should use that knowledge to ensure that the objectives get done. Beyond financial motivation most team members are motivated by:
1. Quality - being an expert in a specific area
2. Quantity - achieving as much as they can
When managers assign objectives to their team members they need to ensure that the objectives also advance the team member's motivational factor and drive. Matching the right objective with the right team member makes all the difference between objectives getting done and objectives not getting done.
Managers also need to have a good understanding of their team members skill sets and use that knowledge to get the objectives done. Managers should use the objectives as a learning opportunity for their team members and:
1. Pair a more knowledgeable team member with a less knowledgeable one
2. Use the objectives to teach the entire team new skill sets
Managers need to make sure that their team members are constantly learning and developing new skill sets. Managers that know their team members well and take their mentoring and coaching responsibilities seriously have high performance team members.
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