What is the missing link between team members saying that they will do something, and actually getting it done?
Most managers have been through this scenario: they meet with their team members and conceive a plan of action. After much debate and many conversations, the team agrees on a way forward. The plan is divided amongst the team members and they are off to the races to get the plan implemented. Then, almost like clockwork, certain team members do not accomplish what they agreed to do, and it begins to slow down the rest of the team. At first the reasons for not accomplishing the work is reasonable and understandable. Of course no manager wants to be a dictator and gives these team members the benefit of the doubt, and a second chance. But then, once again, the team members fall short of accomplishing their goals.
If above mentioned description sounds familiar, do not despair. Unfortunately it is more common that one would imagine. So what can be done to remedy these kinds of situations? The following are steps and a framework that managers can use to help them keep their team members on task.
The goal of the manager should be to ensure that team members never come to a meeting with an excuse or reason as to why they did not accomplish what was agreed upon, by using these steps that can be avoided.